
For letting agents and property managers
Damp & Mould Solutions for Letting Agents & Property Managers
Got a tenant reporting damp, mould or condensation?
Dri-House helps letting agents, landlords and property managers investigate and resolve damp, mould, condensation and ventilation problems in residential properties.
One problem property or an entire portfolio, we’re here to help.
We can help with:
✓ Black mould
✓ Persistent condensation
✓ Damp and moisture problems
✓ Bedroom and bathroom mould
✓ Recurring moisture
✓ Poor ventilation
✓ PIV systems
✓ Mould around windows
✓ Property repairs
✓ Window and door issues
Cause-first approach
One Point of Contact for Damp & Mould Problems
When a tenant reports black mould, wet windows or persistent damp, the cause isn’t always obvious.
Simply cleaning or painting over mould doesn’t address why it appeared in the first place.
Dri-House takes a cause-first approach.
We assess the property, investigate the problem and recommend an appropriate course of action.
Depending on what we find, this may involve ventilation, condensation control, damp remediation, property repairs or other measures.
A simple process
From Tenant Complaint to a Clear Way Forward

1
Send Us the
Property
Tell us where the property is and what the tenant has reported.

2
We
Investigate
We assess the property and investigate the likely source of the problem.

3
Clear
Recommendations
We explain our findings and recommend the appropriate next steps.

4
We Can Provide the
Solution
Where the work falls within our services, we’ll provide a quotation.

One contractor, broader investigation
Stop Bouncing Damp Complaints Between Contractors
A tenant reports mould.
Damp specialist?
Ventilation company?
Window company?
Builder?
Maintenance contractor?
Tenant wellbeing
Damp & Mould Can Affect More Than the Property
Living in a damp or mouldy home can affect indoor air quality and may contribute to respiratory symptoms, allergies and asthma.
Children, older people and tenants with existing respiratory conditions may be more vulnerable to the effects of damp and mould.
For letting agents and property managers, that makes it important to investigate the cause of excess moisture and take appropriate action, rather than repeatedly dealing with the visible mould.
Why Dri-House
Why Work With Dri-House?
Cause-First Approach
We don’t assume every problem requires the same solution. We investigate first.
One Point of Contact
Damp, mould, condensation, ventilation and associated issues through one company.
Clear Communication
We understand that agents need to keep landlords and tenants informed.
Practical Solutions
Where appropriate, we can identify the problem and provide the remedial work.
Local Team
A local company providing property solutions across Norfolk and surrounding areas.
Portfolio Support
Whether you manage 50 properties or 5,000, we’d like to become a contractor you can rely on.
A low-commitment first step
Don’t Change Contractors.
Give Us One Property.
We’re not asking you to move your entire portfolio to Dri-House.
Give us one problem property.
Let us demonstrate how we communicate, investigate the problem and deal with the required work.
If you’re happy with the service, use us again when the next damp, mould or condensation problem arrives.
Start here
Send Us a Problem Property
Send us the details and we’ll contact you to discuss the property and appropriate next steps.
Prefer to talk?
Call Dri-House today.
Ongoing support
Manage Multiple Properties?
If damp, mould and condensation complaints are a recurring issue across your portfolio, talk to us about an ongoing working relationship.
Dri-House can provide a single point of contact when these issues arise, helping your property management team get from:
Tenant complaint → Assessment → Recommendation → Remedial work → Resolution
without having to find a new contractor every time.
Let’s start with one property.
Common questions
